Annual Service
- Carbon Neutral Delivery
- Click & Collect Available
- Free UK Mainland Delivery on Orders Over £50
- Available
- Inventory on the way
Servicing proactively maintains your car, reducing the risk of a breakdown. Even if it is irregular, it can help maintain your car's value. Vehicle servicing is carried out by highly trained service technicians and we use oem or quality parts. We offer a genuine alternative to dealership servicing so why pay more?
Why service your car?
Although servicing your vehicle is not a legal requirement, there are a number of good reasons why you should consider getting your car serviced on a regular basis.
Safety
Regular servicing can help to identify potential problems before they become real ones. Servicing will make sure that essential checks are carried out to critical vehicle components such as your braking system and suspension to make sure that these vital parts don't let you down when you need them most. Regular servicing provides peace of mind that the vehicle is in road-worthy condition.
Just because a car feels ok, it doesn’t automatically mean all is working as well as it should be. As the miles clock-up so too does the wear and tear, but because deterioration is often gradual and hidden out of sight, motorists may not see and feel the change. This can lull motorists into a false sense of security, mistakenly believing that all is ok because nothing major has gone wrong with their vehicle.
Save money
Failing to service your vehicle each year to save a few pounds really is a false economy. Regular servicing can help to identify issues early on that could later become costly and expensive to rectify. Take engine oil for example, it’s needed to lubricate and protect the moving parts inside your engine. Without it, your engine could seize up costing thousands to repair or replace. All our service schedules include checking the engine oil and, if needed, replacing this with fresh oil specifically designed for your car to keep your engine running smoothly.
Regular servicing can also save motorists money at the petrol pump. New oil and air filters make for a smoother running engine and a more fuel efficient car, while addressing issues such as under inflated tyres will reduce rolling resistance and improve fuel consumption.
Furthermore, not servicing your car increases your chances of suffering a breakdown - which is both costly and inconvenient if you subsequently become reliant on hire cars or public transport whilst your vehicle is fixed.
Longevity
Simply put, regularly servicing your car will undoubtedly improve the life span of the vehicle. Just like your body, the better you treat it – the longer it is likely to last. And with more and more people choosing to hold on to their car for longer – regular servicing is crucial if you are to enjoy many years of trouble-free driving.
Maintaining vehicle value
The second hand market is always competitive, with buyers expecting more for their money. A car with evidence of regular servicing – or even better a full service history - is likely to attract more potential buyers and a higher selling price.
Please note - This service is not free of charge, for a quote, contact our Service & Aftersales team.
UK Mainland and International orders are sent via Courier. Most orders are dispatched within 24 hours, and are sent on a next day service (UK Mainland Only), however sometimes it can take 3-5 working days for you to receive your delivery depending on how busy the Courier network is and any shipping disruptions.
Click and Collect is available at no charge to our branches. Customers will be contacted upon completion of their orders and notified that they are now ready for collection.
Douglass Motors offset our carbon emissions produced by all of our deliveries. We are supporting the Pachama project, more details can be found here.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at customerservice@douglassmotors.uk. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at customerservice@douglassmotors.uk.
FAQs
Shipping
Most of our orders are shipped to you by DHL. On orders under £50.00 you will be presented with the option to choose from available couriers who you'd like to pay to have ship your order. In all instances you will be sent tracking information or contact details regarding your shipment.
We aim to get your Douglass Motors order to your door as quickly as possible, typically within 1-3 business days using our standard courier services. Some exceptions apply.
Yes, absolutely! If your order has been lost or damaged in transit then please contact us right away. You can do that here.
Yes! As soon as your item has been dispatched by the team here at Douglass Motors you will receive tracking information by sms and email.
Payments
We accept all major Credit and Debit card providers in addition to ApplePay, GPay, ShopPay and Laybuy. Unfortunately, we cannot accept cheques or money orders.
Douglass Motors uses 3D Secure Verification and leading payment partner Stripe to handle all secure payment transactions.
At this time the only alternative payment method supported is Laybuy.
Returns
We're sorry to hear you're not 100% satisfied with your Douglass Motors order, to arrange a return simply contact us and we'll guide you through the simple process every step of the way.
We offer a fully furnished returns process, and our shipping partners DHL and TNT will collect your return on our behalf at no cost to you.